Password Reset Guidance
NIH and HRSA Accounts
Need to change your password or unlock your account? Access the NIH Password Assistant Tool for instructions.
Other Account Types
HHS OPDIVs - HHS AMS Login Help
InCommon - Contact the support team for your affiliated organization.
Smart Card Guidance
PIV FAQs - Find answers to frequently asked PIV-related questions.
Smart Card Help Documentation - Help materials covering a range of topics, including PIV certificates, email encryption, PIN resets, badge replacement, and more.
NIH Smart Card Validation - Confirm your PIV card is working properly (note: must be behind the firewall to access).
Search Knowledge Base articles for more help (note: must be behind the firewall to access).