Login Help

Password Reset Guidance

NIH, HRSA, and NIH External Accounts

Password Self Service (PSS) - This link can be used if you need to register or if you are already registered.

For additional assistance, call the NIH IT Service Desk at 301-496-4357 (6-HELP) or 866-319-4357 (toll-free)

Other Account Types

eRA Commons - eRA Password Reset [info]

HHS OPDIVs - HHS AMS Login Help

OpenID - Use the password reset options from your OpenID provider (e.g., Google or Microsoft).

InCommon - Contact the support team for your affiliated organization.

Smart Card Guidance

PIV FAQs - Find answers to frequently asked PIV-related questions.

Smart Card Help Documentation - Help materials covering a range of topics, including PIV certificates, email encryption, PIN resets, badge replacement, and more.

NIH Smart Card Validation - Confirm your PIV card is working properly (note: must be behind the firewall to access).

Search Knowledge Base articles for more help (note: must be behind the firewall to access).

WARNING NOTICE:

For public facing web pages to which the public has privileged access, e.g., clinical trial or adverse effects systems where users/patients are logging in to enter PII/PHI: You are accessing a U.S. Government web site which may contain information that must be protected under the U.S. Privacy Act or other sensitive information and is intended for Government authorized use only. Unauthorized attempts to upload information, change information, or use of this web site may result in disciplinary action, civil, and/or criminal penalties. Unauthorized users of this web site should have no expectation of privacy regarding any communications or data processed by this web site. Anyone accessing this web site expressly consents to monitoring of their actions and all communication or data transitioning or stored on or related to this web site and is advised that if such monitoring reveals possible evidence of criminal activity, NIH may provide that evidence to law enforcement officials.