Login Help

Password Reset Guidance

NIH, HRSA, and NIH External Accounts

Password Self Service (PSS) - This link can be used if you need to register or if you are already registered.

For additional assistance, call the NIH IT Service Desk at 301-496-4357 (6-HELP) or 866-319-4357 (toll-free)

Other Account Types

eRA Commons - eRA Password Reset [info]


OpenID - Use the password reset options from your OpenID provider (e.g., Google or Microsoft).

InCommon - Contact the support team for your affiliated organization.

Login.Gov - Login.Gov Help

Smart Card Guidance

PIV FAQs - Find answers to frequently asked PIV-related questions.

Smart Card Help Documentation - Help materials covering a range of topics, including PIV certificates, email encryption, PIN resets, badge replacement, and more.

NIH Smart Card Validation - Confirm your PIV card is working properly (note: must be behind the firewall to access).

Search Knowledge Base articles for more help (note: must be behind the firewall to access).